Voicely

Privacy Policy for Voicely

Last Updated: 4/15/2025

Introduction

Welcome to Voicely ("we", "us", "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service that converts PDF documents into audiobooks (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use the Service.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

  • Personal Data: Personally identifiable information, such as your name and email address, that you voluntarily give to us when you register with the Service or when you choose to participate in various activities related to the Service.
  • Uploaded Documents: PDF documents you upload for conversion. We process these documents solely to provide the Service.
  • Usage Data: Information automatically collected when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service. We may also collect information about the number of characters or words processed for billing and service improvement purposes.
  • Audio Files: The generated audio files derived from your uploaded PDFs. These are stored in your account for access and download.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

  • Create and manage your account.
  • Process your PDF documents and generate audio files.
  • Email you regarding your account or order status.
  • Generate usage statistics (e.g., character/word count) for billing purposes.
  • Monitor and analyze usage and trends to improve your experience with the Service.
  • Notify you of updates to the Service.
  • Ensure the security and integrity of our Service.
  • Comply with legal obligations.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis (e.g., AI voice generation providers like OpenAI, Google Cloud TTS), hosting services, customer service, and marketing assistance. These providers will only have access to the information necessary to perform their functions and are obligated to maintain the confidentiality and security of that information. Uploaded documents and generated audio may be processed by these third-party AI services.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell your personal information or your uploaded documents.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information and uploaded documents. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Uploaded documents are processed and stored temporarily as needed to provide the Service. Generated audio files are stored in your account. We employ measures to secure this data, but we recommend users do not upload highly sensitive or confidential documents.

Data Retention

We will retain your personal information and generated audio files for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Uploaded PDF documents may be deleted after a certain period following successful conversion or if the conversion fails, to manage storage resources.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict its use. Please contact us if you wish to exercise these rights.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: [Your Contact Email Address]